Frequently Asked Questions
Everything you need to know about our high-performance industrial air solutions.
What is the typical lead time for industrial fan orders?
Most standard orders are processed and shipped within 5-7 business days. Custom configurations or large-scale industrial units may require 2-3 weeks for production and quality testing.
Do you offer professional installation services?
While we provide comprehensive installation manuals and video guides, we recommend hiring a certified electrician. We can also provide a list of authorized industrial contractors in your area upon request.
What is your return policy for commercial equipment?
We offer a 30-day return window for unused equipment in its original packaging. Please note that industrial returns may be subject to a 15% restocking fee due to the specialized nature of the hardware.
Are Hunter Industrial Fans energy efficient?
Yes, our fans utilize advanced HVLS (High-Volume, Low-Speed) technology and premium motors designed to reduce energy consumption by up to 30% compared to traditional HVAC systems.
What kind of warranty comes with my purchase?
We stand by our durability with a limited lifetime motor warranty and a 1-year warranty on all electronic components and blades for our industrial-grade product lines.
Do you ship internationally?
Currently, we ship directly to the United States and Canada. For international inquiries, please contact our global sales team to discuss freight forwarding options and regional voltage compatibility.